Refund and Returns Policy
At VitaGlow, our priority is your satisfaction. Please take a moment to review our refund and return policies outlined below:
Refund Policy:
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30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all purchases. If you are not entirely satisfied with your product, contact our customer support within 30 days of your purchase for a full refund.
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Conditions for Refund: To qualify for a refund, the item must be unused, in its original packaging, and accompanied by the original proof of purchase. Refunds are processed within 7 days upon receiving and inspecting the returned item.
Return Policy:
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Return Process: To initiate a return, please contact our customer support team at support@vitaglow.com. Our team will guide you through the return process and provide you with a return authorization.
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Conditions for Returns: Returns are accepted within 7 days from the date of purchase. Items must be unused, in their original packaging, and accompanied by the original proof of purchase.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or damaged product. We recommend using a trackable shipping method to ensure the safe return of the item.
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Refund or Exchange: Upon receiving and inspecting the returned item, we will process the refund or exchange. Refunds will be issued in the original form of payment.
Contact Us: If you have any questions or concerns regarding our refund and return policies, please feel free to contact our customer support team at support@vitaglow.com.
Thank you for choosing VitaGlow. Your satisfaction is our commitment.